Returns + Exchanges

Returns

Returns are accepted for a full refund minus all shipping fees within 14 days of order arriving. Items must be unmarked and unworn. If any signs of wear are evident then refunds may be reduced. Custom fit orders cannot be returned. We currently cannot accept international returns due to complexities with customs.

Returns may be subject to a restocking fee of 5%. Please if you have sizing questions refer to our size chart or email us and we will assist.

All items bought on sale are final sale and cannot be refunded. All samples are final sale. If availability allows, exchanges can be possible.

Exchanges

Please contact kenziekayfashion@gmail.com to inquire about exchanges. Exchanges are accepted but must be requested within 14 days of order arriving. Customer is responsible for shipping fees to return items. Exchanged for item will not be shipped until previously purchased item has arrived and is deemed in new condition. Items that have been worn or show signs of wear will not be accepted for exchanges.